Fulfillment & Shipping Information

 

At Romford Town Flyers FC we aim to ensure a smooth and reliable delivery experience for every order. Please review the details below to learn more about our fulfillment and shipping process:

 

Order Fulfillment Timeline

• Pre-order items:

Pre-order items are typically items that we are expecting to be stocked or re-stocked imminently. Please note that these items can take between 5-15 business days to be shipped or marked as 'ready for collection'. 

Please note: Bulk or customized orders may require additional time. We will notify you if there are any delays.

• Order Processing:

Once your order is ready, it will be carefully packaged and prepared for shipping or collection within 3 working days.

 

Shipping Options

 

We offer the following shipping methods:

• Standard Shipping: Royal Mail 2nd Class Service (Untracked but marked as 'Delivered' upon successful delivery. Estimated delivery within 2-3 business days after despatch. Please note that Romford Town Flyers FC will not be held responsible for any delays related to shipping length.

• International Shipping: Delivery times vary based on the destination, typically between 2-3 weeks.

 

Shipping Costs

 

Shipping costs are calculated at checkout based on the destination, shipping method, and order size. For bulk or team orders, please contact us directly for custom shipping rates.

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Collection Options

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We offer the following free of charge collection methods: 

• King George's Playing Fields on Thursdays and Saturdays

• Westland's Playing Fields on every other Saturday and Sunday 

 

Tracking Your Order

 

Once your order has been shipped, you will receive a confirmation email. Please note that Royal Mail 2nd Class Service is untracked but gets marked as 'Delivered' upon successful delivery. If you wish to use a different shipping method please contact us via email hello@romfordtownffc.com 

 

Returns & Exchanges

 

For details on returns or exchanges, please visit our Returns/Cancellations page.

 

Additional Information

• Shipping times are estimates and may vary due to external factors like weather, customs delays, or holidays.

• Customers are responsible for any customs duties, taxes, or fees for international orders.

 

If you have questions about your order or need assistance, feel free to reach out to us at hello@romfordtownffc.com